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What
does DBS stand for?
It used to stand for Diners Business Services.
After the sale of the company to Citibank,
we changed the name to DBS.
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Is
the membership card issued in the name of
the company or the person applying?
The membership card is issued in the name
of the applicant.
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Can
my company personnel use DBS services?
Yes, they can, if you give us a letter of
authority with the membership number. So we
can bill all charges to your account.
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I
am a member of Diners Club, can I use the
DBS Centers?
DBS was an associate company of Diners Club
India till we sold the business to Citibank
in 1990. To use DBS, a Diners Club member
will have to become a member of DBS.
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What
is the time period for processing a DBS membership
application?
Processing of applications, complete in all
respects and accompanied by fees in the form
of a cheque/demand draft take about 14 days.
The membership card is then sent to applicants
by mail.
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If
I take on a membership, can I walk into any
of the DBS centers and take on a cabin and
use the facilities on a casual basis?
Yes. Your DBS membership enables you access
to usage of any facility at any of our 7 centers
as well as our 600 affliates, across the globe.
However,we appreciate your booking the cabin
in advance for confirmation.
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How
are the members billed for services utilised?
Members must sign for services used on charge-slips
received daily by them. A computerized statement
of account is sent to members at the beginning
of the month. Members must dispatch payment
immediately. Attach the corresponding counterfoil
and enter your membership number on the reverse
of your cheque/demand draft. Should a single
remittance be sent for more than one DBS member
account, the company must include a list of
the membership numbers and the corresponding
amount to be credited to each account. Payment
of bills should be made immediately on receipt.
If the remittance does not reach DBS within
15 days of receipt of the bill, a delayed
payment service charge of 3.5 % per month
is levied on the uncleared balance carried
over.
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Can
a member, designate use of DBS service company?
If the card is on the company account, the
member may authorise another member from his
company to avail of DBS services such as hire
of a cabin, conference room, etc. Billing
will be to the company in the name of his
member holding the card.
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Do
I need to be registered as a DBS member separately
in your various centers?
Once you are a DBS member, you gain automatic
access to facilities and services at all seven
DBS centers on a pay by use basis.
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Is
an Add-on card at a concessional rate available
to family members or to other applicants in
the company?
Add-on cards are only issued to applicants
in the same company.
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How
do I get DBS membership card replacement if
my card is lost?
Please contact the nearest DBS center. We
will ensure that a duplicate card will be
issued to you soon.
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When
we use a Business Center abroad with your
introductions, what is the procedure to settle
our bills for services used?
You will have to make full payment by cash,
traveller's cheque or international credit-card
for all services used in that country.
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